Attending a concert at Choctaw planned on using the shuttle that this Hampton provides. They found us a room at Holiday Inn 30 miles the wrong direction resulting in having to drive additional 120 miles during our stay. Upon arrival, 5:30 pm, informed they overbook and ignore reservations. I shouldn’t have to, a booking is a booking!… I booked through AAA travel so maybe that was part of the issue, so I guess I have to book direct through the hotel. But, since “overbooking” was listed on the dropdown menu I’m guessing this must happen a lot. We are also not the only people who were bumped so I’m guessing they will hear from others. I will not use Hilton/Hampton again and we’re telling this story to as many people as possible.

I am also a Hilton Honors member as well as a Marriott Bonvoy and RCI timeshare owner. I have never heard of such a thing, I have put it on Facebook, Instagram and now TripAdvisor. If they were going to bump us they could at least bump us to something better. So it also added another 120 miles to our trip since it was to the south and we were driving from the north. So we dumped our stuff, went to the Casino, it is now dark. So we rushed there just to make sure we had a room, told the guy at Holiday inn the situation, he had never heard of such a thing and couldn’t believe they couldn’t find us a closer room, we passed three other Hampton’s on the way to the Holiday Inn! So we got a “comp” room, main floor, next to the mechanical room, across from the ice machine and next door to a meeting room with a birthday party complete with a mechanical bull and bouncy house. I said it better be free and she told me it would be. So I guess we had to try to check in at 3 to get our room? So the best they could do was a Holiday Inn Express 30 minutes away. We went to check in at 5:30 in the afternoon and were told “Hilton overbooks, sorry”. We are in our mid-60’s both with beginning cataracts and really don’t like to drive at night. We chose it for a number of reasons, we have stayed at Hampton’s before (we travel a lot) and haven’t had any issues, it was less than a mile from the casino so we could shuttle to it or Uber/Lyft so we could drink and not drive at night. We made our reservations at this Hampton 7 months ago to go see Blake Shelton at the Choctaw Casino. Hotels near Southeastern Oklahoma State University.Dallas/Fort Worth International Airport Hotels.Hampton Inn and Suites - Durant Features.Hotels near Hampton Inn and Suites - Durant.

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